Services

AI automation and AI agents

We put AI to work on the repetitive part of your operations: reading documents, moving data between systems, answering routine questions and preparing reports. Always with clear rules, human approval where it matters, and your data under your control.

Skilled people doing robot work

In many companies, experienced staff spend hours every day copying data from invoices, transport documents and emails into other systems, or answering the same questions again and again.

Today's AI models can read documents, understand requests and draft answers reliably enough to take over much of this work. The key is to design the process so that AI handles the routine and people handle the exceptions.

What we build

  • Document processing

    Invoices, contracts, delivery notes and transport documents read automatically, with data extracted, checked and sent to your systems.

  • Knowledge assistants

    An assistant that answers questions from your own procedures, product data and documentation, and shows where the answer came from.

  • AI agents for routine tasks

    Agents that prepare drafts, update records, chase missing documents and route requests, within rules you define.

  • Email and request triage

    Incoming messages classified, summarised and routed to the right person with a suggested reply.

  • Automated reporting

    Weekly and monthly summaries written from your data, ready for management.

  • Customer support chat

    A chat on your site or portal that answers common questions and hands over to a person when needed.

How it fits together

Typical features

Control

  • Human approval steps for sensitive actions
  • Confidence scores and automatic escalation
  • Full log of every AI decision and source

Data protection

  • Choice of AI provider and region
  • No training on your data by the provider
  • Personal data masked where possible

Integration

  • Connection to email, ERP, CRM and accounting
  • Works in Romanian, Russian, English and other languages
  • Dashboards with volumes, accuracy and time saved

Typical scenario

An illustrative example of the kind of project we build, not a description of a specific client.

Situation

An accounting team receives hundreds of supplier invoices a month as PDFs and scans, in several languages, and types them into the accounting system by hand.

What we build

An AI workflow that reads each invoice, extracts supplier, amounts, VAT and lines, checks them against purchase orders, and prepares the entry. Anything unclear goes to a person for review.

Result

The team checks instead of typing, mistakes are caught by automatic rules, and month-end closing is no longer a race.

How the project runs

  1. Pick the right task

    We look for a task that is frequent, rule-based and measurable. That is where AI pays off first.

  2. Pilot on real data

    A short pilot on a sample of your real documents or requests, with measured accuracy.

  3. Design the controls

    Approval steps, thresholds and escalation rules agreed with the people responsible.

  4. Integrate and launch

    Connection to your systems and a gradual rollout, starting with human review of every result.

  5. Measure and improve

    Accuracy and time saved tracked monthly, with adjustments as volumes grow.

What you receive

  • Working AI workflow connected to your systems
  • Accuracy report from the pilot
  • Admin panel with logs and settings
  • Documentation of rules and controls
  • Source code and the rights to it

Technologies we use

  • Large language models (commercial and open-source)
  • OCR and document AI
  • Retrieval over company documents (RAG)
  • Vector databases
  • Workflow orchestration
  • Python and Node.js

Questions about this service

Is our data safe with AI?

We use business AI services that do not train on your data, choose the hosting region, and send only what the task needs. For sensitive cases, open-source models can run on private infrastructure.

What if the AI makes a mistake?

We design for it. Results below a confidence threshold go to a person, sensitive actions need approval, and every decision is logged.

Does it work with documents in Romanian and Russian?

Yes. Current models handle Romanian, Russian, English and many other languages well, including mixed documents.

How do we start without a big investment?

With a pilot on one task and a sample of real data. You see measured results before deciding on a full rollout.

Let's talk about your project

Describe what you need in a few lines. We reply within one business day with questions and next steps.

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